Job Detail
IT Support Specialist
Job Details
📍 Location: Hong Kong
💼 Employment Type: Permanent
💰 Salary: HKD 28,000 – HKD 40,000 Monthly
🏢 Industry: Information Technology
Job Overview
We are seeking a skilled IT Support Specialist to provide technical assistance and maintain IT infrastructure across business operations. The successful candidate will troubleshoot technical issues, support end users, and ensure systems operate efficiently.
This role is ideal for individuals with strong technical expertise and excellent problem-solving abilities.
Key Responsibilities
- Provide technical support to staff and clients
- Troubleshoot hardware, software, and network issues
- Install and maintain IT systems and equipment
- Monitor system performance and security
- Assist with system upgrades and maintenance
- Document technical processes and support activities
- Ensure smooth day-to-day IT operations
Requirements
- Degree or certification in Information Technology or related field
- Experience in technical support or IT administration
- Strong troubleshooting and analytical skills
- Knowledge of Windows systems, networks, and cybersecurity
- Excellent communication and customer support skills
- Ability to manage multiple technical tasks efficiently
Benefits
- Competitive salary package
- Professional development opportunities
- Modern working environment
- International team collaboration
- Career growth support